Re-advertisement: Quotations are hereby invited for the following: Appointment of a service provider for supply, installation and maintenance of a virtual queue management system including support for a period of three years. Scope of work: The successful service provider shall be responsible for: • The supply and implementation of a Virtual Queue management solution (Including but not limited to the software, hardware and licenses to support the solution); • Customisation of Queue management solution to fit business requirements; • Providing 36 months post implementation support and maintenance; • User, Functional & System Support Training: - Provision for training and user manuals (Administrator, Technical system support and Super user training for updates and other related functional activities); • Provision for enhancements on time and material basis for duration of the contract; • Solution documentation – Functional and technical specifications. (Тендер №91022943ru)